We have strived to develop an online system for ordering that is safe, convenient, efficient, and easy. As a result, we encourage all orders to be placed online for the safest and most efficient service. Should you have any questions prior to placing your order in our online catalog, please feel free to call us at 800-927-6581, M-F, 8:30am-5:00pm CST.
We accept all major credit cards, including American Express, Visa, MasterCard, and Discover credit cards. We also accept ATM cards with a Visa or MasterCard logo. In addition, we accept Paypal®. We do not accept cash, check, or money orders.
At this time, we do not accept international orders and only accept orders that are both placed and shipped within the contiguous 48 States. We also do not accept orders within the US for shipments to APO addresses or PO boxes. State law requires us to collect sales tax of 5.1% on all orders shipped to Wisconsin addresses.
After placing your order, you will receive an email confirmation from The English Telephone Booth Co. confirming your order. Once your order ships out, you will receive a shipment notification through email notifying you that your account has been updated with tracking information. You can access your account through the My Account link on our website in order to view the status of your order and obtain tracking information for your shipment(s).
The English Telephone Booth Co. offers a secure online shopping environment. All credit card transactions occur in a secure area of our site, protecting you from loss or misuse of information. The transfer of sensitive information between you and our website is protected by the highest standard of encryption technology available on the Internet. Public/private key cryptography enables the creation of a secure "conversation" between your browser and our secure server.
We make use of a 128-bit encryption key issued by RSA Data Security, Inc. When a secure connection is initiated, our server’s public key is automatically transferred to your browser. Your browser then uses this key to encrypt information transferred back to our website. This information can only be decrypted using the private key installed on our secure web server.